Pricing & Insurance Process
How Quotes Work
Due to the nature of AeroCare's services, before providing a price we need certain details about the prospective mission.
How Our Pricing Process Works
1. Call or submit a quote request
2. Get connected with one of our Case Managers
3. Talk through the patient, destination, and insurance information
4. Obtain patient medical condition to determine need for speciality team or equipment
5. Get a quote, on the spot
Our Case Managers use a state-of-the art quoting system that will give you the most accurate and up-to-date price for your flight. While comparison pricing is important, there are other factors that come into play that should be considered; plane type, composition of medical crew, safety record, pilot and medical crew training, etc.
Health Insurance Coverage
Insurance Benefits on Air Ambulance Flights
Navigating Commercial Insurance coverage on Medical Flights can be difficult. AeroCare’s team of Case Managers and Insurance Reimbursement Coordinators are here to help you. Our team will help locate coverage, and determine whether Air Ambulance services is a covered benefit for your particular situation.
The Insurance Billing Process
AeroCare first will look at all medical and other insurance coverage to determine if the Air Ambulance service is covered. We will request a preauthorization if needed and submit all paperwork on behalf of the patient. Further, if the Air Ambulance claim is denied, AeroCare will work on appealing denials on the patient’s behalf.
AeroCare will contact wand work with your provider to determine coverage on Air Ambulance Service. We have the ability to submit Air Ambulance billing for all commercial medical insurance carriers including:
- Blue Cross Blue Shield (BCBS) Plans including groups such as Anthem, Health Care Services Corp. (HCSC), Premera and FEP (Federal Employees Program)
- United Healthcare
- Government Employees Health Associate (GEHA)
- Health Net
- Many More
Working with AeroCare means you get the highest level of support and care. To inquire about insurance coverage, please complete the form on this page or call us at 800-823-1911.
VIDEO - How To Choose an Air Ambulance Company - Everything you NEED to know
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AeroCare’s domestic air ambulance service provides expert medevac transportation medical flights to and from anywhere in the United States. Strategically located in Arizona, Illinois, and Florida, the quick and effective deployment of our medical aircraft can take us to most locations in the United States within very limited timeframes. This strategic placement of our bases assists in the repositioning of aircraft, which in turn makes us cost-competitive and provides timely service parameters. Services include fixed-wing air ambulances, medevac flights, medivac flights and air medical transports. We use a fleet of fast, safe and comfortable Learjet air ambulances to transport patients. Each jet is configured like a "Flying ICU." This allows our flight nurses and flight medics to able to handle any type of patient at 40,000 feet. We provide bedside-to-bedside service for our patients. This means a two person medical team is with the patient during every segment of the medical transport. To learn more, call us at 800-823-1911.
AeroCare’s international air ambulance service encompasses a program that is designed for, and capable of, transporting a patient to and from anywhere in the world. We provide emergency air medical evacuation service (medevac, medivac). Our Aeromedical Case Mangers are extremely experienced in handling all the necessary arrangements of international travel, from working with foreign consulates and customs, arranging ground transportation to and from facilities, and in some instances assisting with bed placement. With thousands of air ambulance flights completed, we have built strong professional relationships with private sector, government and US military institutions, as well as with case managers and social workers, insurance providers, international assistance companies, and patients’ families. Our medical aircraft are equipped with state of the art avionics allowing us to fly worldwide, regularly completing air ambulance flights to Mexico, the Caribbean, South America, Central America, Canada, etc. To learn more, call us at 800-823-1911.
For patients that are in stable condition, but still require medical oversight, AeroCare offers medical escort services as a safe and cost-effective alternative to private air ambulance. Our Medical Management team works hand-in-hand with the Aeromedical Case Manger to perform a medical assessment and review of the patient condition prior to offering this option. Because there are many components and moving parts to this option, AeroCare’s Case Manager works to arrange all aspects of the transport up to and including purchasing airline tickets, ground ambulance/transport on each end and filing the necessary paperwork required by commercial airline.